777c77 Privacy Policy

1. Introduction

777c77 ("we", "us", "our", or "the Platform") is committed to protecting the personal data of every player who registers and interacts with our platform. This Privacy Policy sets out in clear, formal terms what data we collect about you, why we collect it, how we use and store it, and what your rights are in relation to it.

This policy applies to all personal data collected through the 777c77 website at 777c77.club, through any associated mobile browser interface, through our customer support channels (live chat, email, and messaging), and through any other touchpoint where a player provides personal information to 777c77.

This Privacy Policy should be read alongside the 777c77 Terms & Conditions and the Responsible Gaming Policy, both of which are incorporated by reference. Where those documents address data-related matters, this Privacy Policy shall be the governing document on questions of personal data.

777c77 serves players based in Bangladesh. All data processing described in this policy is conducted with Bangladesh-based players in mind, and all references to "applicable law" should be read in that context.

2. Data Controller

For the purposes of this Privacy Policy, 777c77 acts as the data controller in respect of personal data collected from players registered on the platform. As data controller, 777c77 determines the purposes for which and the manner in which personal data is processed.

All enquiries relating to this Privacy Policy, data subject access requests, and requests to exercise any rights described in Section 11 of this policy should be directed to the 777c77 data team using the contact details provided in Section 15.

3. Personal Data We Collect

777c77 collects personal data across several categories, depending on the nature of your interaction with the platform. The following table summarises the main categories of data collected:

3.1 Sensitive Data

777c77 does not intentionally collect sensitive personal data (such as health data, religious beliefs, or biometric information) as part of its standard service. Where a player voluntarily discloses sensitive information — for example, when contacting the responsible gaming team regarding a health-related self-exclusion request — that information is handled with heightened care and is used solely for the purpose for which it was disclosed.

3.2 Data Minimisation

777c77 applies a data minimisation principle: we collect only the personal data that is necessary for the specific purpose described in this policy. We do not collect data speculatively or in anticipation of possible future uses that are not described here.

4. How We Collect Your Data

777c77 collects personal data through the following means:

4.1 Direct Collection

You provide data directly to 777c77 when you:

• Complete the account registration form on the 777c77 platform
• Submit identity and address documents as part of KYC verification
• Make a deposit or request a withdrawal using bKash, Nagad, Rocket, Upay, or bank transfer
• Contact the 777c77 support team via live chat, email, or messaging
• Respond to a survey, promotion entry, or feedback request
• Update your account profile or change your registered contact details

4.2 Automated Collection

When you visit and navigate the 777c77 platform, certain data is collected automatically through technical means, including:

• Server logs that record your IP address, the time and date of your visit, the pages you accessed, and any error messages encountered
• Browser cookies and local storage that maintain your session state and personalisation preferences
• Analytics tools that aggregate usage patterns, game preferences, and navigation behaviour across the platform
• Fraud-detection systems that analyse behavioural signals during login and payment processes

4.3 Third-Party Sources

In certain circumstances, 777c77 may receive data about you from trusted third-party sources, including:

• KYC verification service providers who confirm the validity of identity documents
• Payment processors (bKash, Nagad, Rocket, Upay) who confirm the ownership and status of payment accounts
• Fraud prevention and anti-money laundering (AML) screening services
• Self-exclusion registries, where applicable, to enforce responsible gaming obligations

5. Purposes and Legal Basis for Processing

777c77 processes your personal data only where there is a valid legal basis for doing so. The following table sets out the main purposes for which we process personal data and the corresponding legal basis:

Where 777c77 relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing that took place prior to withdrawal. To withdraw consent for marketing communications, contact the support team using the details in Section 15.

6. Sharing Your Personal Data

777c77 does not sell, rent, or trade your personal data to unaffiliated third parties for their own commercial purposes. We share personal data only in the limited circumstances described below, and only to the extent necessary for the relevant purpose.

6.1 Service Providers

777c77 engages carefully selected third-party service providers who process personal data on our behalf under written data processing agreements. These providers include:

• Payment processors: bKash, Nagad, Rocket, and Upay for transaction processing; bank transfer partners for direct bank deposits and withdrawals
• KYC and identity verification providers: to confirm the authenticity of identity documents and confirm player age
• Fraud prevention and AML screening providers: to detect and prevent financial crime
• Game studios and content providers: Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, Spribe, and others — who receive limited technical identifiers to serve game sessions
• Customer support platform providers: who host the live chat and ticketing infrastructure used by the 777c77 support team
• Analytics providers: who process aggregated usage data to help 777c77 improve platform performance

6.2 Legal and Regulatory Disclosure

777c77 may disclose personal data to competent authorities, law enforcement agencies, or regulators where required to do so by applicable law, court order, or lawful governmental request. In all cases, 777c77 will disclose only the minimum data necessary to satisfy the legal requirement and will, where permitted by law, notify the affected player of the disclosure.

6.3 Business Transfers

In the event that 777c77 undergoes a restructuring, acquisition, or sale of assets, personal data held by 777c77 may be transferred to the relevant acquiring entity as part of that transaction. Any such transfer will be subject to confidentiality obligations, and affected players will be notified in advance where practicable.

7. Payment Data and Financial Information

Given that 777c77 operates in the Bangladeshi market and processes transactions denominated in BDT via local mobile financial services, payment data receives additional specific protection under this policy.

7.1 What Payment Data We Hold

777c77 stores the mobile number or account reference associated with your registered payment method (bKash, Nagad, Rocket, or Upay) in order to process withdrawals and to verify that payment methods belong to the registered account holder. We do not store full payment credentials, PINs, or mobile banking passwords.

7.2 Tokenisation

Where technically supported by the payment provider, 777c77 uses tokenised payment references rather than raw account details. This means that a unique token representing your payment method is stored rather than the underlying sensitive account number itself.

7.3 Third-Party Financial Services

When you initiate a deposit or withdrawal, you are interacting with the 777c77 platform interface, but the actual fund transfer is processed by your mobile financial service provider (bKash, Nagad, Rocket, or Upay) under that provider's own terms and privacy policy. 777c77 is not responsible for data processing carried out by these independent providers beyond the data shared by 777c77 with them for the purpose of executing your transaction.

8. Cookies and Tracking Technologies

777c77 uses cookies and similar tracking technologies to operate the platform, maintain your session, and gather usage analytics. The following categories of cookies are used:

Strictly necessary cookies cannot be disabled as they are essential to the functioning of the 777c77 platform. You may manage functional and analytics cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and performance of the platform.

777c77 does not use advertising cookies or third-party behavioural targeting cookies that track your activity across other websites for commercial profiling purposes.

9. Data Retention

777c77 retains personal data for as long as necessary to fulfil the purposes described in this policy and to comply with applicable legal obligations. The following general retention principles apply:

• Active account data: Retained for the full duration of your 777c77 account relationship and for a minimum period of five (5) years after account closure, to satisfy anti-money laundering record-keeping requirements.
• Transaction and wager history: Retained for a minimum of five (5) years from the date of each transaction.
• KYC and identity documents: Retained for a minimum of five (5) years from the date of submission or from account closure, whichever is later.
• Support communications: Retained for a minimum of three (3) years from the date of the final communication in a given support thread.
• Marketing consent records: Retained for as long as you hold an active 777c77 account and for a period of two (2) years after consent is withdrawn or the account is closed.
• Technical and usage logs: Retained for up to thirteen (13) months on a rolling basis for security and analytics purposes.

Where personal data is no longer required for any of the purposes listed above and no legal obligation requires its continued retention, 777c77 will securely delete or anonymise the data in accordance with established data destruction procedures.

10. Data Security

777c77 implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption applied to all data transmitted between your device and the 777c77 platform
• Encrypted data storage for sensitive fields including identity document data and payment references
• Access controls and role-based permissions that restrict internal access to personal data to staff who require it to perform their duties
• Regular security audits and penetration testing conducted to identify and remediate vulnerabilities
• Two-factor authentication (2FA) available to players for account login and strongly recommended for all accounts
• Automated anomaly detection that flags and investigates unusual login or transaction patterns in real time

In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected players, 777c77 will notify affected individuals without undue delay, providing details of the nature of the breach, the data involved, and the steps taken to address it.

11. Your Data Rights

As a 777c77 player, you hold the following rights in respect of your personal data. To exercise any of these rights, contact the 777c77 data team using the details provided in Section 15. 777c77 will respond to all data rights requests within 30 calendar days of receipt.

11.1 Right of Access

You have the right to request a copy of the personal data that 777c77 holds about you. This is commonly referred to as a Subject Access Request (SAR). 777c77 will provide a structured summary of your data in a readable format, typically by email, within 30 days of a verified request.

11.2 Right to Rectification

If any personal data that 777c77 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. For account details such as your contact number or email address, you may update these directly within your account settings. For KYC-verified fields such as your legal name or date of birth, corrections require documentary evidence and must be submitted through the support team.

11.3 Right to Erasure

You have the right to request the deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose it was collected, or where you withdraw consent and there is no other legal basis for processing. Please note that 777c77 may be required to retain certain data for legal or regulatory reasons even after an erasure request is received; in such cases, 777c77 will inform you of the specific data that must be retained and the reason for its retention.

11.4 Right to Restriction of Processing

You have the right to request that 777c77 restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where you have objected to processing and a determination of competing interests is pending.

11.5 Right to Data Portability

Where 777c77 processes your personal data on the basis of consent or performance of contract, and where processing is carried out by automated means, you have the right to receive a copy of that data in a structured, machine-readable format and to transmit it to another data controller.

11.6 Right to Object

You have the right to object to the processing of your personal data where 777c77 relies on legitimate interests as the legal basis. 777c77 will cease processing unless it can demonstrate compelling legitimate grounds that override your interests, or where the processing is necessary for the establishment, exercise, or defence of legal claims.

11.7 Right to Withdraw Consent

Where processing is based on your consent — for example, receiving promotional communications — you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing conducted before the withdrawal. To opt out of marketing communications, contact support or update your preferences in your account settings.

12. Children's Privacy

777c77 applies age verification as a mandatory step in the KYC process to prevent minors from accessing the platform. Parents or guardians who have reason to believe that a minor has registered with 777c77 are encouraged to contact the support team immediately using the contact details in Section 15 so that the matter can be investigated and resolved without delay.

13. Third-Party Links and Services

The 777c77 platform does not intentionally include links to external third-party websites outside of the payment provider integrations necessary for transaction processing. However, game studios whose titles are hosted on the 777c77 platform (including Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, Spribe, and others) operate their own game environments and may collect limited technical data for the purposes of game session delivery, fraud prevention, and RNG certification.

777c77 is not responsible for the privacy practices of third-party game studios or independent payment providers. Players who have concerns about data processing by these entities are encouraged to review those providers' own published privacy policies. 777c77 selects its third-party partners carefully and requires them to maintain adequate data protection standards as a condition of partnership.

14. Changes to This Privacy Policy

777c77 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, changes in applicable law, or improvements to the platform. When material changes are made, 777c77 will notify registered players via email and/or via a prominent notice on the platform at least 7 calendar days before the changes take effect.

The date at the top of this policy ("Last Updated") reflects the most recent revision. Continued use of the 777c77 platform after a revised Privacy Policy takes effect constitutes acceptance of the updated terms. If you do not agree to the revised policy, you must cease using the platform and contact support to initiate account closure.

We encourage all players to review this Privacy Policy periodically to remain informed about how 777c77 protects their personal data.

15. Contact and Data Enquiries

For all privacy-related enquiries, subject access requests, data correction requests, consent withdrawal notifications, and data deletion requests, please contact the 777c77 data team using the details below. All contact information is displayed as plain text and is not clickable.

When submitting a data rights request, please include your registered email address or mobile number and a clear description of the request so that 777c77 can locate your account and respond efficiently. 777c77 may need to verify your identity before processing certain types of data requests in order to prevent unauthorised access to another person's data.

777c77 aims to acknowledge all data-related enquiries within 48 hours and to provide a substantive response within 30 calendar days of receipt of a verified, complete request.